Showing posts with label triage. Show all posts
Showing posts with label triage. Show all posts

Saturday, October 20, 2012

Unhelpful community is unhelpful

 or "How to ensure no one takes your advice seriously ever again"


I see far too much of this in my daily research.

Step 1:   (person seeking help): I need help doing X (replace X with any number of things)

Step 2:   (self-important community assclown) You shouldn't be doing that. You should 'solve for Y' instead. (solving for Y in this case has absolutely zero value for person seeking help)

Step 3:  ...crickets...



This has no benefit for a person who may legitimately need help for X. All SICA(self-important community assclown) succeeded in doing was upholding his title to the throne.

HELP THE PERSON FIRST! Indulge in your self-centered need to correct people second otherwise all you really accomplish is having that person never seek help from whatever community you lurk in.

PRO TIP: Find out more about why they are doing it that way.  You may learn something. (Like perhaps they are trying to comply with corporate policy.)

~JFo

Friday, September 3, 2010

Ubuntu Kernel Team Triage Summit

Since I've already blogged about it here I'll refrain from boring you with the detail there already.

What I will say is that I am very excited about this Summit. It is the first of its kind and I am really hoping that I haven't stunted it due to my failure to evangelize it enough before now. There simply hasn't been the time. Couple that with e-mail issues of my own creation and you have a recipe for failure.

I hope at least a few people hear about it and join in the fun. This should be an opportunity for folks who have very little exposure to the linux kernel and a desire to become more acquainted with the inner workings of linux to get some of the basic information they need in order to get much closer and provide some assistance to the team as we push to get eyes on the thousands of bugs we deal with daily.

I can't wait for Saturday Sept 11th. :)

~JFo